Vale - About Us

Let’s tell you who we are

We are a mobile banking platform enabling financial freedom through innovative savings products and payments.

We Are Changing the Way People Think About Savings and Investment

Vale is a financial technology company founded on the premise that basic savings and investment services should be helpful, easy, and free. We want to profit with our customers, not from them. That’s why our model doesn’t rely on withdrawal fees, monthly service fees, service fees, minimum balance requirements, and more.

We partner with traditional banks to design customer-first financial products. This creates a more competitive market with better, lower-cost options for everyday Nigerians who aren't being served well by traditional banks. It's time for savings and investment to evolve. Join us as we build the platform of the future and change people's financial lives.

Our Guiding Values and What They Mean to Us

Vale culture is defined by its values, and it's reflected in everything we do. Our Values form the basis for our identity and are the source of all our interactions with our customers, partners, regulators, and communities.

Value Creation

We leverage technology, innovation and financial expertise to develop products, services, and solutions that meet the needs and preferences of customers.

Ownership

Taking responsibility for our roles and its outcomes is a big part of our DNA. We pride ourselves in the transformation of every team member from being passive.

Integrity

We act with sincerity, authenticity and consistency. We demonstrate a resolute commitment to doing what is right even when faced with challenges.

Innovations

We are relentless in our pursuit of new ideas, creative solutions and continual improvement. New ideas, creative solutions and continual improvement.

Co-creation

We are the fore-front of placing customers at the centre of decision-making processes, by recognizing their needs, wants and preferences.

Empathy

We recognize and understand the feelings, experiences and perspectives of our customers and stakeholders. Through active listening and genuine care, we…